IT Services Overview

Google Apps Cloud-Based Productivity

gAppsCircle

Work Together on Projects in Real-Time

Now every team member can collaborate together on the same project from any location.

Google Drive brings all the benefits of cloud computing to your small business. By having Google host your files securely in the cloud, your work will always be saved and backed up. You can also share your work with the specific people on your team that you give permission to, while blocking access from everybody else.

 

Microsoft Office 365 Cloud-Based Productivity

Microsoft Office 365 - Cloud Office

Easy Team Collaboration in Real-Time

Have all team members work and comment on the same project from different locations.

Office 365 is designed to enable its users to share, collaborate, and communicate in the cloud. Office 365 takes the Microsoft Office applications and combines them with hosted versions of Microsoft Exchange, SharePoint, and Lync (Microsoft's robust business communication tool). Office 365 is a reliable alternative to desktop applications, now with cloud storage, that will ensure that your information will be safe. Microsoft guarantees that Office 365 servers will have 99.9 percent uptime to make sure that your work will always be accessible.

Your eMail, Contacts & Calendars - On ANY Device

Collaboration Suite puts your eMail, Contacts & Calendars at your fingertips, wherever you are and whatever device you're using

 

Collaboration-Suite

 

 eMail

Our Collaboration Suite eMail is a world-class Business Solution, built upon Microsoft Exchange.

  • Access your eMail from anywhere in the world using our Advanced Webmail System.
  • Use your eMail on any device: Mac, PC, iPhone, iPad, iPod Touch, Android Phone/Tablet, BlackBerry*
  • Work on your eMail without an internet connection (next time you connect to the internet, your changes will automatically be synchronised, and any messages you have sent, will be sent)
  • Store up to 25Gb of eMail
  • Delegate access to your eMail account to a collegue or PA, so that they can view or reply on your behalf.
  • Setup Auto Responders when you're Out of the Office, and notify senders with a Custom Message a time period you've set

*BlackBerry devices require an additional subscription and BlackBerry Enterprise Services to be enabled on your BlackBerry Device. Contact us for more information.

Contacts

Have access to your Contacts on any device, and have any changes synchronise between your devices.

  • Create a contact on your iPhone and have it synchronise across to your iPad and Mac
  • Create multiple Address Books and share them with your collegues
  • Create Mailing Lists and Groups for eMail Mailshots

Calendars

Never forget another meeting!

  • Access your Calendars and Reminders from any device
  • Add a meeting on your iPhone and it will appear instantly on your iPad
  • Share you Calendars with your Collegues to let them know where you are
  • Send Meeting Invitations and view Attendee status (have they accepted, declined or even proposed a new time?)
  • Create To-Do Lists and have these synchronise between devices

Get a Quote now

 

Managed Service (Business Support)

Managed-Service

Reduce downtime, increase profitability, and make your technology work for you.

Oxford Mac Solutions is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Oxford Mac Solutions.

Think of us as your Outsourced IT Department.  We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

Oxford Mac Solutions's IT Services  are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.

The Benefits of Flat-Rate IT

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With Oxford Mac Solutions, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses.

Supplement Your Current Internal IT

Benefit from Oxford Mac Solutions 's Flexibility

Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?  Oxford Mac Solutions isn't out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.  Your current IT staff will be able to take advantage of us as we strive to prevent downtime.  If your current IT department is overloaded, Oxford Mac Solutions is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.

 

Comparision Chart

 Ad HoceCareManaged Service
Support 
Telephone  
Remote  
On Site  
Patch Management  
Workstations  
Servers  
Proactive Monitoring  
Workstation & Server Health  
Network Health  
Internet Connection  
Proactive Maintenance  
Backups  
Servers  
Workstations  
Monthly Network Health Report  
Full Report on all devices on your Network  
Replacement Devices whilst in for Repair  
Workstations  
Servers  
Other Devices  
Discounted Rates  
Engineer Rates  
Project Rates  
Request for Change  
Free of Charge Requests for Change  
Configuration Changes  
Workstation Moves  
Vendor Management  
Device Support  
Device Repairs (inc. Collection & Shipping)  

*Replacement loan devices available when equipment has failed and is being repaired. If equipment cannot be repaired, or it is uneconomical to do so, the client will be required to replace the device at their cost.

Vault Online Backup Signup

Please use the form below to sign up for our Vault Online Backup Service.

*Email
Company Name
*First Name
*Last Name
*Address 1
Address 2
*City
*County
*Postal Code
*Phone
Ext
Website URL
Sign up now?
How many computers would you like to backup?
Are you a Home or Business User?
Message

Oxford Mac Vault Login

 

Please enter your the eMail Address and Password you used to register for Oxford Mac Vault below.

If you cannot remember your Password, or cannot login, please use the Contact Us page to request assistance.

Online Backup - Vault

"There are two types of people, those who have lost data and those who are about to..."

Online-Backup 

Introducing Vault Online Backup

We're very excited to announce our Brand New Unlimited Vault Online Backup Service.

Features

Unlimited Online Backup

Our Backup Software works in the background to backup all of your files to our Secure Online Vault. Rest assured that your data is backed up.

C.A.S.T.Drive

C.A.S.T.Drive is included completely free with your Online Backup Package! C.A.S.T.Drive adds a folder to your Computer's Desktop (Mac or PC), which is automatically synchronised between every device you own (including Mobile Devices such as iPhone). Just copy a file onto your C.A.S.T.Drive on your Desktop, and have it instantly available to your Laptop, wherever you are!

Why do I need it?

We entrust so much of our lives to our computers, and yet many of us still do not backup our computers. There are are number of reasons for this:

"I didn't know I needed to backup my computer!"

Even though computers are getting more and more reliable, they still fail from time to time. When you consider that the Hard Drive (on which your computer files are stored) is basically a series of Magnetic Disks spinning at very high speed, it's not surprising that they eventually fail. Even if your Hard Drive doesn't fail, you may accidentally overwrite an important file, or lose all your photos to corruption.

"It's all too complicated"

Oxford Mac Vault is really easy to use and we will manage it all for you. We will even install it for you (for free!). Just give us a call, and we'll connect to your computer over the internet and install the software for you.

"I forgot to plug in my backup drive"

Even if you have a backup drive, do you keep it plugged into your computer all the time? When was the last time you checked it was working? Online Backup works over the internet, meaning no additional wires. We monitor all of our client's backups 24/7, so you can rest assured that your data is backed up and protected.

"It's too expensive"

What price do you place on all the Family Photos you've accumulated over the years? What about your Music Collection? We've listened to our clients and are proud to announce a new Unlimited Online Backup Solution - Oxford Mac Vault, meaning you can backup all of your data for just £15 + VAT per month.

How does it work?

We install a small piece of software on your machine, which automatically scans all of your files for changes. Whenever you make a change to a file, our Online Backup automatically backs up the latest changes to our secure servers. If your Hard Drive fails, or you overwrite a file, we can help you recover the file back onto your machine right away, allowing you to carry on working.

How much can I backup?

As much as your want. That's right - Our new Vault is now unlimited! No matter how much data you have, you can back all up.

How much does it cost?

Our new Unlimited Vault is just £10 + VAT per month. That's it - no support charges, recovery charges, charges per Gigabyte - Just £10 + VAT per month for the first machine, and £5 for any additional machines. 

How do I sign up?

Either use the Contact Us form (you can find this at the top of the page) or give us a call on 01865 88 25 04

Get a Quote now

Our Ethos

OMS makes personal service a priority. We know that the key to our clients’ success – whether they are lone freelancers or medium-sized enterprises - is effective and reliable IT and communication solutions. Our friendly and hard-working team is trained to help those who are bewildered by new technologies as well as those with complex communications needs. No matter who you are and who you speak to, you will get the answer you need quickly and easily.

We believe people don't just need technology, but solutions unique to their business. Solutions that will help them win in a constantly changing, evolving, rapidly shrinking and faster interacting world.

Our goal is to ensure efficiency, productivity and overall business success and implement cost-effective and efficient savings. Innovation, well perceived solutions and sound system analysis are the core characteristics of an Information Communications Technology (ICT) provider. We go a step further… we listen. Our aim is not to provide mere technology, but to ensure our customers succeed in their business objectives.

This is a huge responsibility and one we take very seriously. With deep industry knowledge, broad technical expertise and proven experience in ICT, consulting and account management, OMS can quickly pull together the right people, capabilities, alliances, tools and technologies to improve our clients' business performance.

 

eCare

eCare

Designed specifically Home Users in mind, eCare is our Remote Support Package for Home Users. For a monthly subscription per device, eCare gives you peace of mind knowing that help is only a phone call or eMail away. Our technicians are trained to the highest standard, meaning you know your problem will be solved swiftly and efficiently.

Got a problem with your Mac or PC?

Call us and we'll connect remotely to your computer over the internet and fix your issues.

More than one machine or device?

Each additional machine or device is charged at half price.

So, how much does it cost?

The first machine or device is £15 + VAT per month, with each additional machine costing only £7.50 + VAT.

Got more than five machines?

Call us for a quote.

 

Managed Service

Managed-Service

Reduce downtime, increase profitability, and make your technology work for you.

Oxford Mac Solutions is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Oxford Mac Solutions.

Think of us as your Outsourced IT Department.  We strategically optimize and protect your infrastructure while performing day-to-day maintenance that keeps your users from experiencing downtime.

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

Oxford Mac Solutions's IT Services  are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.

The Benefits of Flat-Rate IT

Finally budget your IT expenses

Imagine being able to finally budget your technology.  Imagine how much faster issues will get resolved if your entire staff can call for support without increasing your monthly IT expenses.  With Oxford Mac Solutions, you and your staff can rest assured that you can focus entirely on other business issues that need your attention, not your IT.  In the long run, you save money with fewer issues, less downtime, and a no-surprises flat-rate that's designed to work for small businesses.

Supplement Your Current Internal IT

Benefit from Oxford Mac Solutions 's Flexibility

Already have an internal IT department or a technical guru on site that handles most of your day-to-day IT issues?  Oxford Mac Solutions isn't out to replace them, but we can certainly supplement and assist your current internal IT staff providing our 24x7x365 monitoring, maintenance, and support.  Your current IT staff will be able to take advantage of us as we strive to prevent downtime.  If your current IT department is overloaded, Oxford Mac Solutions is the perfect solution for lightening their workload to ensure the rest of your company continues to function without a hitch.

 

Ad Hoc Support

If you don't want to sign up for a monthly contract, we also offer Ad-Hoc support. We can connect to your machine remotely over the internet using our remote support tool, and resolve any issues you may have.

A one off Support Session is charged at £30 + VAT per session (maximum of 30 minutes per session).

 

Comparision Chart

 Ad HoceCareManaged Service
Support 
Telephone  
Remote  
On Site  
Patch Management  
Workstations  
Servers  
Proactive Monitoring  
Workstation & Server Health  
Network Health  
Internet Connection  
Proactive Maintenance  
Backups  
Servers  
Workstations  
Monthly Network Health Report  
Full Report on all devices on your Network  
Replacement Devices whilst in for Repair  
Workstations  
Servers  
Other Devices  
Discounted Rates  
Engineer Rates  
Project Rates  
Request for Change  
Free of Charge Requests for Change  
Configuration Changes  
Workstation Moves  
Vendor Management  
Device Support  
Device Repairs (inc. Collection & Shipping)  

*Replacement loan devices available when equipment has failed and is being repaired. If equipment cannot be repaired, or it is uneconomical to do so, the client will be required to replace the device at their cost.

Get a Quote now

IT Services

 Since it was established in 1994, the OMS team has grown and developed with its clients, adapting its service to their needs in the fast-changing market-place. Our team has earned a solid reputation for in-depth pre-sales advice, technical expertise and an unrivalled level of support.

OMS makes personal service a priority. We know that the key to our clients’ success – whether they are lone freelancers or medium-sized enterprises - is effective and reliable IT and communication solutions. Our friendly and hard-working team is trained to help those who are bewildered by new technologies as well as those with complex communications needs. No matter who you are and who you speak to, you will get the answer you need quickly and easily.

We believe people don't just need technology, but solutions unique to their business. Solutions that will help them win in a constantly changing, evolving, rapidly shrinking and faster interacting world.

Our goal is to ensure efficiency, productivity and overall business success and implement cost-effective and efficient savings. Innovation, well perceived solutions and sound system analysis are the core characteristics of an Information Communications Technology (ICT) provider. We go a step further… we listen. Our aim is not to provide mere technology, but to ensure our customers succeed in their business objectives.

This is a huge responsibility and one we take very seriously. With deep industry knowledge, broad technical expertise and proven experience in ICT, consulting and account management, OMS can quickly pull together the right people, capabilities, alliances, tools and technologies to improve our clients' business performance.

Call today and ask to speak to one of our dedicated Account Managers, we look forward to being of assistance.

Oxford Mac Solutions Managed IT Services for Small and Medium-sized Businesses

Oxford Mac Solutions Proactive Maintenance Plan

Proactive Managed IT Services Plan

Reduce downtime, increase profitability, and make your technology work for you.

Oxford Mac Solutions is dedicated to keeping your technology investment up and running smoothly so you can focus on your business.  You can relax knowing our partnership with your organization means we take your IT personally, and strive to keep your staff productive with the tools they need to drive your business forward.
Change the way you think about IT with Oxford Mac Solutions.

Oxford Mac Solutions Network Security - Network Monitoring and Proactive Maintenance

Protect your Business Inside and Out

Network Security ShieldHow Secure is your Network?
Are you at risk?
It's time to get proactive.

The Internet offers significant benefits to small and medium-sized businesses, but with it comes many potent security issues.  From Malware to Data Theft, layering protection into your current IT infrastructure is becoming more and more important every day.  We can help you by reviewing your company's needs and finding a solution that works best for your business.

Oxford Mac Solutions Server Care - 24/7 Managed Monitoring and Maintenance

Proactive Managed Server Support

Managed Server Support

Flat-rate, fully-managed, 24/7/365 Server monitoring, maintenance, and remediation

Get comprehensive support that includes remote & on-site server remediation services at a flat monthly rate, meaning there are no 'per-incident' charges. We utilize proactive maintenance in order to prevent downtime before it affects your bottom line.
Let us give you peace of mind knowing your servers are being watched 24/7/365.

Oxford Mac Solutions Desktop & User Care - Remote and On-Site IT Support for your Staff

All-You-Can-Eat Helpdesk Support

Helpdesk SupportEnd-users are human.

Shouldn't their IT support be too?

Your end-users' time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations.
Now your end-users don't need to worry about racking up bills whenever they need support.

Oxford Mac Solutions Backup and Business Continuity. Is your data secure? Would it survive a disaster?

backup

Oxford Mac Solutions Backup and Business Continuity

Is your data secure?  Would it survive a disaster?
Can you afford to take a chance?

Any seasoned computer technician will tell you, there are two types of hard drives - those that have failed and those that will fail.  The only question is when.  With Oxford Mac Solutions Backup & Disaster Recovery, you can have peace of mind knowing all of your data is continuously archived, redundant, and ready to restore at a moment's notice, even after a major disaster.

Oxford Mac Solutions Web Filtering & Firewall - Enterprise-level Security for Small Businesses

Improve Productivity with Content Filtering

wallProtect your employees and network by preventing questionable and unsafe content.

Block inappropriate website content from your employees effectively without keeping your staff from the sites and services they need.  With Oxford Mac Solutions's cost-effective Content Filtering Solutions, you can have precise control over the sites your users can go to to keep productivity up and promote a safe, appropriate work environment without bogging down user workstations.

Oxford Mac Solutions Mobile Office - Stay Connected from Anywhere in the World

Your Business at Your Fingertips

Mobile OfficeOn the road, out of town, or at the beach;

Stay connected to your business at all times

In today's world, running a business is more than a full time job.  Fortunately, the technology exists so you can stay connected with your business no matter where you are.  From mobile smartphones to remote access, there is a wide range of capabilities you can take advantage of, and even give your staff the luxury of as well.  Today, it's more cost effective than ever.

Oxford Mac Solutions Spam Protection - Regain Control over your Inbox

How Much does Spam Cost Your Company?

Spam Email Protection

You'd be surprised how much time is lost company-wide for junk mail.  Reclaim your Inbox today

According to a recent study, 78% of all email sent is classified as spam.  Other reports have claimed that US companies lose $712 per employee each year due to spam email despite the software spam filters that come with most email clients.  Ask yourself if you'd like to continue sifting through spam and let junk email clog up your inboxes and exchange server.

Oxford Mac Solutions VoIP – Voice over IP Phone System Solutions

Voice Over IP Phone System

Expect More from Your Phone System

Simple, Flexible, and Cost Effective;

VoIP is the future of voice communications for businesses.

You’ve probably heard about VoIP – voice communication that transmits over the Internet. VoIP can save 30% to 50% compared to traditional phone bills, and empowers your business to go far beyond the restraints of a typical phone system solution. Oxford Mac Solutions can evaluate your needs and pair the best-fit VoIP solution for your small business. Our solutions are scalable to accommodate your company’s growth.

Our Vendors

adobedraytekeset copyfujitsulabtechacronis copyeastonenhance

equinuxg-techhitachimicrosoftnetgearsonicwallvmware

We Provide Support and Repairs for the following Products and Services:

iMac, Mac Pro, Mac Mini, Mac Mini Server, MacBook Pro, MacBook Air, MacBook, iPad, iPod, iPhone, PowerBook, PowerMac G3, PowerMac G4, PowerMac G5, iBook, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, Mac OS X 10.8, Mac OS X Server, Mac OS X 10.8 Server, Mac OS X 10.7 Server, Mac OS X 10.6 Server, Panther, Tiger, Leopard, Snow Leopard, Lion, Mountain Lion, iLife, iWork, iTunes, iPhoto, iWeb, iMovie, Garageband, Safari, Address Book, iCal, Mac Training Oxford, Mac Upgrades Oxford, Mac Repair Oxford, Apple Training Oxford, Apple Upgrades Oxford, Apple Store Oxford, Apple Broadband, Mac Broadband, Mac eMail, Apple eMail, Apple Server, Mac Server, SonicWall, Dell SonicWALL, Adobe, Cyberoam, Adobe Creative Suite, G-Tech, G-Technology, G-Drive, G-RAID, Office 2011, Microsoft, VMWare, VMWare Fusion 5, Acronis, DrayTek, DrayTek Reseller, ESET, Fujitsu.