Service & Repair Terms & Conditions

If your product is capable of storing software programs, data and other information, you should make periodic backup copies of the information contained on the products hard drive or other storage media to protect the contents and as a precaution against possible operational failures. Before you deliver your product for service/repair it is your responsibility to keep a separate backup copy of the data, and disable any security passwords.

IT IS POSSIBLE THAT THE CONTENTS OF YOUR HARD DRIVE WILL BE LOST OR REFORMATTED IN THE COURSE OF SERVICE/REPAIR, AND APPLE INC., ITS AGENTS AND OMSUK Ltd ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE MEDIA OR ANY PART OF THE PRODUCT SERVICED. Your product may be returned to you configured as originally purchased, subject to applicable updates. You will be responsible for reinstalling all other software programs, data and passwords. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty.

All faulty parts (inc. data storage parts) become the property of Apple once replaced and are returned to them unless otherwise stated. Part of the diagnostics may include sending hardware/software information to Apple Inc. No personal data will be sent.

As per our Removable Storage Policy, OMS should not use storage devices belonging to anyone but the client to store client data in order to reduce the disk of casual data breaches involving temporary storage or intentional removal of data. This will also reduce the potential of viruses or other malicious exploits.

We accept the following payment methods: BACS, cash, debit card & selected credit cards. Any parts/equipment orders require full payment up front. Unless otherwise contractually agreed, all payment for services is required upon completion.

Full service and repair terms & conditions and other privacy policies are available at